Privacy & Cookie Policy

Piped Dreams Bakery Privacy & Cookies Policy

Badannie Gee t/a Piped Dreams Bakery understands that your privacy is important to you and that you care about how your Personal Data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.pipeddreamsbakery.co.uk (“Our Site”) and will only collect and use Personal Data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law. Please read this Privacy & Cookies Policy carefully and ensure that you understand it. It explains how We handle your Personal Data.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

**“Cookie”** means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13 below.

**“Cookie Law”** means the relevant parts of the Privacy and Electronic Communications Regulations 2003.

**“Data Protection Legislation”** means all applicable legislation in force from time to time in the United Kingdom applicable to data protection and privacy including, but not limited to, the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 as amended.

**“Personal Data”** means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means Personal Data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Legislation.

**“We/Us/Our”** means Badannie Gee t/a Piped Dreams Bakery c/o Daffodil Accounting Ltd, Elstree Studios, Shenley Road, Borehamwood, Herts, WD6 1JG.

2. Information About Us

Our Site https://www.pipeddreamsbakery.co.uk/ is owned and/or operated by Us.

3. What Does This Policy Cover?

This Privacy & Cookies Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the Data Protection Legislation, which this Policy and Our use of Personal Data have been designed to uphold:

  1. The right to be informed about Our collection and use of Personal Data.
  2. The right of access to the Personal Data We hold about you.
  3. The right to rectification if any Personal Data We hold about you is inaccurate or incomplete.
  4. The right to be forgotten, meaning the right to ask Us to delete any Personal Data We hold about you.
  5. The right to restrict the processing of your Personal Data.
  6. The right to data portability.
  7. The right to object to Us using your Personal Data for particular purposes.
  8. Rights with respect to automated decision-making and profiling.

If you have any cause for complaint about Our use of your Personal Data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data:

  1. Name.
  2. Contact information such as email addresses and telephone numbers.
  3. Event details, enquiry information and booking preferences.
  4. Demographic information such as postcode, preferences and interests.
  5. Any information you voluntarily provide through forms on Our Site.

Please also see section 13 on Our use of Cookies and similar technologies.

6. How Do We Use Your Data?

All Personal Data is processed and stored securely, for no longer than is necessary in light of the reason or reasons for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Legislation at all times.

Our use of your Personal Data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your Personal Data, or because it is in Our legitimate interests.

Specifically, We may use your data for the following purposes:

  1. Providing and managing your access to Our Site.
  2. Personalising and tailoring your experience on Our Site.
  3. Supplying Our services and products to you.
  4. Managing enquiries, bookings, event requests and customer communication.
  5. Personalising and tailoring Our services and products for you.
  6. Replying to emails and enquiries from you.
  7. Market research.
  8. Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience.
  9. Sending service-related information about bookings, enquiries or events.
  10. Sending marketing communications where you have given consent or where permitted by law.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news and offers on Our services and products.

We will not send you unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Legislation.

You have the right to withdraw your consent to Us using your Personal Data at any time, and to request that We delete it.

We do not keep your Personal Data for any longer than is necessary in light of the reason or reasons for which it was first collected. Data will therefore be retained for the following periods, or its retention will be determined on the following bases:

  1. We will retain your contact details for as long as We contract with you and for 72 months thereafter.
  2. We will retain your contact details for 24 months if you have enquired about Our services and do not proceed. Thereafter, they will be deleted where no longer required.
  3. We will retain your financial information for as long as We contract with you and, thereafter, for the permitted period of time required by law.
7. How and Where Do We Store Your Data?

We only keep your Personal Data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

We will store some of your Personal Data in the UK. This means that it will be protected under the UK’s Data Protection Legislation.

We may store some of your Personal Data within the European Economic Area. The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein. This means that your Personal Data will be protected under the EU GDPR and/or to equivalent standards by law. Transfers of Personal Data to the EEA from the UK are permitted without additional safeguards.

We may store some or all of your Personal Data in countries outside of the UK and EEA. These are known as “third countries”. Where this happens, We will take additional steps to ensure that your Personal Data is treated securely and in accordance with applicable Data Protection Legislation.

Data security is very important to Us and, to protect your data, We have taken suitable measures to safeguard and secure data collected through Our Site.

We use third-party software and service providers, and some of your data may be stored on their servers. These may include:

  1. 123 Reg email servers.
  2. QuickBooks.
  3. Website hosting providers.
  4. WordPress and associated website plugins or integrations.
  5. Booking, enquiry, email marketing, analytics or payment platforms where used to provide Our services.

Steps We take to secure and protect your data include:

  1. All devices and computers that We store your data on are password protected.
  2. All devices and computers that We store your data on have anti-virus software and are kept updated.
  3. We only store your data on computers and devices owned by Us, or on secure systems used by Our authorised third-party service providers.
  4. We take reasonable steps to ensure that contractors and third-party providers handle your data safely, securely and in accordance with your rights, Our obligations and their obligations under the law.
8. Do We Share Your Data?

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, website hosting, booking systems, search engine facilities, advertising, marketing, analytics and customer communication tools.

In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take reasonable steps to ensure that your data will be handled safely, securely and in accordance with your rights, Our obligations and the obligations of the third party under the law.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include personally identifying data.

We may from time to time share such anonymised data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

We may sometimes use third-party data processors that are located outside of the United Kingdom and European Economic Area. Where We transfer any Personal Data outside the UK or EEA, We will take reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK under the Data Protection Legislation, including through the use of appropriate safeguards such as Standard Contractual Clauses or adequacy arrangements where applicable.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your Personal Data, for example where We are involved in legal proceedings, where We are complying with legal requirements, a court order or a governmental authority.

Some parts of Our Site may allow visitors to leave comments, such as a blog page. If you leave a comment and disclose your personal data within that comment, please be aware that other visitors may be able to see that information. You therefore do this at your own risk.

9. What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or transfer of control of all or part of Our business.

Any Personal Data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy & Cookies Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

10. How Can You Control Your Data?

In addition to your rights under the Data Protection Legislation, set out in section 4, when you submit Personal Data via Our Site, you may be given options to restrict Our use of your data.

In particular, We aim to give you control over Our use of your data for direct marketing purposes, including the ability to opt out of receiving emails from Us by using unsubscribe links where provided or by contacting Us directly.

You may also wish to sign up to one or more of the preference services operating in the UK, including the Telephone Preference Service, the Corporate Telephone Preference Service and the Mailing Preference Service. These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

11. Your Right to Withhold Information

You may access Our Site without providing any data at all.

You may restrict Our use of Cookies. For more information, see section 13.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your Personal Data held by Us, where such data is held.

Under the Data Protection Legislation, no fee is payable and We will provide any and all information in response to your reasonable request free of charge.

Please contact Us for more details at info@pipeddreamsbakery.co.uk, or using the contact details below in section 14.

Cookies Policy

13. Our Use of Cookies

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us.

We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and Personal Data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as security, page loading, form submission, booking systems, shopping baskets and payment transactions.

Analytics Cookies
Analytics Cookies help Us understand how visitors use Our Site, for example which pages are visited, how users navigate the Site and how efficiently Our Site is performing. This helps Us improve Our Site and user experience.

Functionality Cookies
Functionality Cookies enable Us to provide additional functions on Our Site, such as remembering preferences and improving your experience.

Targeting Cookies
Targeting Cookies may be used to help Us understand when and how often you visit Our Site, which pages you have visited and which links you have clicked. This information may help Us make Our Site and advertising more relevant to your interests.

Persistent Cookies
Persistent Cookies remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies
Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Before non-essential Cookies are placed on your computer or device, you may be shown a cookie notice or pop-up requesting your consent. By giving your consent to the placing of Cookies, you are enabling Us to provide the best possible experience and service to you.

You may deny consent to the placing of non-essential Cookies. However, certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be strictly necessary. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them.

Our Site may use Cookies from services such as:

  1. WordPress.
  2. Website hosting providers.
  3. Contact form or booking systems.
  4. Google Analytics or other analytics tools, if enabled.
  5. Google services such as Google Maps or reCAPTCHA, if enabled.
  6. Meta Pixel or other advertising tools, if enabled.
  7. Payment processing platforms, if enabled.

The exact Cookies used by Our Site may change depending on the tools, plugins and integrations used. A full cookie list should be reviewed and updated once the website is live and after any new tracking, booking, payment or marketing tools are added.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies.

By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time. However, you may lose any information that enables you to access Our Site more quickly and efficiently, including login and personalisation settings.

It is recommended that you keep your internet browser and operating system up to date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14. Contacting Us

If you have any questions about Our Site or this Privacy & Cookies Policy, please contact Us by email at: info@pipeddreamsbakery.co.uk

or by post at:

Piped Dreams Bakery
c/o Daffodil Accounting Ltd
Elstree Studios
Shenley Road
Borehamwood
Herts
WD6 1JG

Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

15. Changes to Our Privacy & Cookies Policy

We may change this Privacy & Cookies Policy from time to time, for example if the law changes or if We make changes to Our website, systems or services.

Any changes will be posted on Our Site.

This policy was last updated on 16 July 2026.

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